Terms of Service

The agreement between you and Unified Visions LLC when you buy and watch a course on this site.

1. Accounts

You need an account to buy or watch a course. You must be at least 18 years old and provide an email address you control. You're responsible for what happens under your account, including keeping your login to yourself.

Accounts are for one person. We may suspend or close an account that is shared, resold, or used to redistribute course content.

We may require additional verification to confirm your identity or eligibility. Accounts may not be used for commercial training, cohort viewing, or group instruction unless expressly licensed in writing.

2. Purchases and access

Courses are sold individually as one-time purchases. Prices are shown on each course page and charged in US dollars. Payment is processed by Stripe; we do not receive or store your card details.

A completed purchase gives you a personal, non-transferable, non-exclusive licence to stream that course for your own continuing education. It does not transfer ownership of the content or any right to copy, download, publicly show, or redistribute it.

There is no expiry date on a purchase. Access continues for as long as you hold an account in good standing and the course remains available on the site (see section 6).

Prices exclude applicable taxes, which you are responsible for paying. We may change prices at any time; changes do not affect purchases already completed. Access is contingent upon the continued operation of the service and your compliance with these Terms.

3. Continuing education and certificates

Unified Visions LLC is a BACB Approved Continuing Education (ACE) Provider, number OP-25-12275. Courses carrying continuing education credit state their CEU values on the course page and are delivered online and asynchronously.

A certificate of completion is issued only when you have (a) watched at least 95% of the course, and (b) scored at least 80% on its knowledge check, where the course carries CEUs. Progress is credited against actual playback. Knowledge checks are limited to five scored attempts per course in any rolling 24-hour period.

The certificant name and BACB certification number printed on your certificate are supplied by you and are not independently verified. You are responsible for their accuracy and for reporting your CEUs to the BACB. We retain completion and knowledge-check records for seven years.

An issued certificate is never withdrawn. Once we have issued a certificate to you, it remains valid, including if the related purchase is later refunded, if your access ends, or if the course is removed from the site.

While we report events to the BACB as an ACE Provider, you are responsible for ensuring that your CE activities comply with BACB recertification requirements. We do not guarantee that any particular course will be accepted toward your specific recertification needs beyond the CEU values stated. We may issue corrected certificates to fix typographical or administrative errors; such corrections do not constitute a new CE event.

4. Refunds

If a course was misdescribed, wouldn't play, or was bought in error, contact alina@unifiedvisionsllc.com and we will refund the purchase in full to the original payment method. We issue full refunds only; we do not offer partial refunds.

A course is no longer refundable once a certificate of completion has been issued for it. Issuance means the course was completed and the credential has been delivered, and because we never withdraw an issued certificate (section 3), the sale is final at that point.

Where a refund is issued, your access to that course ends and it is removed from your library. Any certificate already issued to you is unaffected.

We reserve the right to deny refunds in cases of suspected abuse, violation of these Terms, or excessive refund requests.

5. Acceptable use

You agree not to:

  • share your account credentials, or let anyone else watch under your purchase;
  • download, record, screen-capture, re-host, or redistribute course video or materials;
  • circumvent or interfere with playback protection, progress tracking, or knowledge checks, including by submitting fabricated progress or automating attempts;
  • share knowledge-check questions or answers with other learners;
  • misrepresent your identity or BACB certification number in order to obtain a certificate.

These aren't just contract terms. Knowledge-check integrity and accurate attendance records are conditions of our ACE approval. We may revoke access without refund where they are breached.

You agree to indemnify and hold harmless Unified Visions LLC, its owners, instructors, and agents from any claims, losses, or damages arising from your breach of this section. Where necessary to protect our ACE Provider status or comply with BACB requirements, we may disclose relevant information about violations to the BACB or other authorities.

6. Course content and availability

Course content is provided for professional education. It is not clinical, legal, or medical advice, and it does not create a professional relationship between you and any instructor.

We may add, update, or withdraw courses. If we withdraw a course you have bought, we will make a reasonable effort to give you notice; any certificate you have already earned for it remains valid. We aim to keep the service available but do not guarantee uninterrupted access.

Course content is intended for professional development and continuing education. It is not a substitute for independent clinical judgment, supervision, or organization policies. We may update CEU values or course descriptions prospectively; such updates do not alter CEUs already earned.

7. Disclaimers and liability

The service is provided "as is" and "as available", without warranties of any kind beyond those that cannot be excluded by law. We do not warrant that any course will meet a particular certification requirement other than the CEU values stated on the course page.

To the fullest extent permitted by law, our total liability arising out of or relating to these terms or your use of the service is limited to the amount you paid for the course giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, or for lost profits or lost opportunity.

Nothing in these Terms or on the site creates a professional-client relationship between you and Unified Visions LLC or its instructors. We do not guarantee any particular employment, income, certification, or career outcome as a result of using the service. To the fullest extent permitted by law, you agree that any dispute must be brought in your individual capacity and not as part of a class action or representative proceeding.

8. Changes and termination

We may update these terms. Material changes will be posted here with a revised effective date, and continuing to use the service after that date means you accept them. Changes do not apply retroactively to purchases already made.

You may stop using the service at any time. We may suspend or terminate an account that breaches these terms; where we do so for a breach of section 5, no refund is due.

We may suspend or terminate access to the service or specific courses at our discretion, with or without cause, subject to applicable law. Earned certificates remain valid.

We may remove or restrict content to comply with legal, regulatory, or BACB requirements.

9. Governing law

These terms are governed by the laws of the United States and the state in which Unified Visions LLC is registered, without regard to conflict-of-law rules. The governing state and venue will be stated here in the final version.

10. Contact

Questions about these terms: alina@unifiedvisionsllc.com. See also our Privacy Policy and FAQ.